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Tech Manager (Integrations & ERP) (she/he/they)

RemoteUruguay, Montevideo, MontevideoIT

Job description

About Trafilea

Trafilea is a global company that builds communities and transformative brands. We own the brands and take care of the entire customer journey, to deliver wow-worthy experiences that influence and empower millions of people globally.

Our culture is fast-paced and dynamic. We are data-driven enthusiasts, passionate about marketing, exponential technologies, and innovation.

We have over 300 hundred employees working around the world, connected by the same purpose and core values. Our support for this new way of working has led to being featured in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.

We are looking for dynamic, dedicated, and committed individuals with a strong desire to grow, that can drive the brand forward on its truly exciting journey.

You want to know more about our Brands? Shapermint,Truekind & Empetua

We are looking for a Tech Manager  (Integrations & ERP) to join our Team! This person is going to be responsible for keeping the organization future-focused and clear about leveraging, institutionalizing, and continuously improving its core development capabilities. Also planning, coordinating and executing projects for new implementations or integrations between systems or services.

Expected Outcomes & Responsibilities:

  • Manage the effective execution of each project understanding business contexts, needs, and deadlines.

  • Develop monitoring to understand integrations performance and behavior patterns to proactively monitor, tune, and correct issues before they occur

  • Develop project plans, strategies, detailed timelines with dependencies and milestones, resource forecasts, and status reports.

  • Maintain a good grasp on project scopes, needs and results in order to effectively make decisions and lead the team involved in a reliable and efficient way.

  • Design, develop and maintain integration flows using an array of different platforms, APIs, databases, protocols, and data formats

  • Implement and maintain security controls to integration system

  • Manage all the aspects related to ERP (NetSuite) working cross-functionally with business stakeholders

  • Ensure security, privacy, and integrity of data and technological resources

  • Identify opportunities to improve reliability, performance, and security of existing integrations

  • Solve problems and initiate collaboration within the team; anticipate, identify and actively resolve issues.

  • Effectively prioritize and communicate tasks, projects, initiatives, and feedback.

  • Oversee the quality of project delivery and ongoing performance against objectives, to ensure satisfaction is fully met.

  • Ensure visual quality and provide feedback internally before providing the final result considering that the projects are for the front end and will be seen

  • Ensure the outcomes are aligned with the expectations, guidelines, and rules.

  • Monitor Performance KPIs and mitigate any risk.

  • Facilitate meetings and working sessions with the cross-functional teams setting the right expectations, outcomes and ensuring effectiveness and clear action items.

  • Serve as the main point of contact on your project-related items, both internal and external.

  • Analyze, adjust and improve workflows and processes in order to improve project efficiency and implementation.

  • Monitor new and emerging technologies and digital best practices and evaluate their relevance to our business.

Job requirements

  • 5+ years experience as Technical Leader or Lead Architect 

  • 5+ years of experience in eCommerce platform development 

  • 5+ years of people management: Proven ability to effectively lead and manage multiple projects simultaneously; including multi-disciplinary team, budgets and schedule information.

  • Experience with ERP integrations.

  • Deeper understanding on Micro-Service Architecture, AWS, CI/CD

  • Good problem solving skills and confidence when facing challenges to ensure the project is pushed forward without strict control from managers.

  • Sales & Communication skills to understand consumer psychology, user behavior to visualize and create products that fits audience needs. 

  • Outstanding interpersonal skills

  • Strong structured thinking skills as well as a proactive attitude 

  • Knowledge in one or more of the following is desirable: AI, Machine Learning, Blockchain