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Outbound Analyst (she/he/they) - Remote - LATAM Based

  • Remote
  • Operations

Job description

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.


Operations @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people and providing them with the support and development opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.

The mission of the Outbound Analyst is to revolutionize outbound & fulfillment logistics processes through data-driven insights, technology, and process optimization. This role ensures cost savings, SLA/OTP compliance, and operational excellence across Trafilea’s international 3PL operations, supporting both D2C and B2B/AMZ outbound flows.

Key responsabilities:

  1. 3PL Performance Control: Monitor and report daily performance of international 3PLs (China, Canada, UK, AU, SA, MX).

  2. Forecasting & SLA Compliance: Own demand forecasting with +/- 5% accuracy and ensure SLA (≥95%) and OTP (≥94%) compliance.

  3. Daily Reporting & Touchpoints: Maintain KPI scorecards and lead daily meetings with 3PLs to identify issues and drive solutions.

  4. Backlog & Issue Resolution: Ensure backlog remains <2BD; manage credits/penalties and root-cause analysis for SLA breaches.

  5. International Transfer Orders: Control TO processes with 3PLs, ensuring readiness within 7BD and prioritization by business needs.

  6. B2B & AMZ Outbound Ops: Track outbound processes, resolve discrepancies, and guarantee on-time wholesaler and AMZ order processing.

  7. Data Analysis & Insights: Provide actionable insights to optimize reporting, forecasting, and outbound flows.

  8. Cross-Functional Projects: Collaborate with internal and external stakeholders on logistics initiatives and continuous improvements.

    Why Trafilea

    We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

    🚀 We build and scale our own brands.

    🦾 We invest in AI and automation like few others in eCom.

    📈 We test fast, grow fast, and help you do the same.

    🤝 Be part of a dynamic, diverse, and talented global team.

    🌍 100% Remote, USD competitive salary, paid time off, and more.

Job requirements

  1. Experience: Strong analytical background; logistics or supply chain exposure preferred.

  2. Skills (minimum):

    • Intermediate English (oral & written).

    • Advanced MS Excel (formulas, pivot tables, databases).

    • Google Docs proficiency.

  3. Skills (desired): Power BI/Tableau, Lucidchart, MS Access, SQL.

  4. Attributes:

    • High problem-solving capacity, analytical mindset, and curiosity.

    • Strong organization, planning, and ability to manage multiple priorities.

    • Resilience under pressure, adaptability to change, and strong initiative.


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