Skip to content

Shipping Specialist (China-Based)

  • Remote
  • Operations

Job description

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

Key Responsibilities

This role is all about visibility, accountability, and proactive control — verifying shipment accuracy, documentation compliance, and vendor performance in real time. You’ll serve as the on-the-ground link between factories, brokers, and the global logistics team — preventing costly post-shipment issues before they occur.

  • Maintain daily visibility over DDP shipments, ensuring all loads meet Trafilea’s standards before departure.

  • Conduct on-site inspections at factories and broker warehouses to verify packaging, labeling, carton counts, and PO accuracy.

  • Review and validate shipping documentation (packing lists, invoices, label lists, bookings).

  • Track shipments from XFD (Factory Ready Date) to ATD (Actual Time of Departure), flagging delays or vendor non-compliance.

  • Coordinate directly with vendors, brokers, and 3PL partners to resolve missing documents, tracking gaps, or mislabeling issues.

  • Ensure correct use of shipping modes (air, fast boat, slow boat) aligned with cost and timeline targets.

  • Deliver daily and weekly shipment reports with real-time updates on DDP performance.

  • Collaborate with BI/Data teams to automate tracking files, reports, and dashboards for faster insights.

  • Identify manual processes to automate using AI tools (ChatGPT, Copilot) or low-code platforms (Zapier, Make, Apps Script).

  • Maintain a well-organized document repository for all vendor and shipment records.

Job requirements

  • 5+ years of experience in international logistics, supply chain, or trade operations.

  • Strong understanding of freight, DDP processes, and end-to-end shipping workflows.

  • Experience coordinating with vendors, freight forwarders, and brokers in high-volume environments.

  • Hands-on expertise with ERP systems (NetSuite preferred) and logistics/eCommerce platforms.

  • Advanced Excel and Google Sheets proficiency for data tracking and reporting.

  • Excellent communication skills in English and Mandarin, both written and spoken.

  • Strong organizational and problem-solving skills; thrives in fast-paced, dynamic environments.

  • Experience using AI tools and low-code automation platforms to streamline reporting or workflows (preferred).

  • Educational background in International Trade, Logistics, or Business Administration.

or